Updated: 1 January 2026

1988 Club Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Your privacy is our priority. At 1988 Club, every piece of information you share with us is strictly protected and used solely to provide you with the best possible service as our member.

256-bit SSL Data not sold to third parties PDPA Malaysia Compliant

1988 Club Privacy Commitment

Six core pillars that define our approach to data protection and member privacy in Malaysia.

256-bit SSL Encryption

All communication between your device and 1988 Club's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks, including Maybank and CIMB. Your data cannot be intercepted by any third party during transmission.

Malaysia PDPA Compliance

1988 Club operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means the collection, use, and disclosure of your personal data is fully governed by Malaysia's legal framework, which safeguards your privacy rights.

Data Not Sold

1988 Club has never sold, rented, or traded member personal data to any third party for marketing or any other purpose, and never will. Your data belongs to you and is used solely to operate our platform's services.

Strict Access Controls

Access to members' personal data within 1988 Club's internal systems is restricted solely to staff who require it to carry out their duties. All access is logged and continuously monitored. Violations of internal access policies may result in disciplinary action.

Secure Data Storage

Member personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups. Our data centres comply with strict physical and digital security standards to ensure the integrity of your data at all times.

Right to Access & Correction

As a 1988 Club member, you have the right to access, review, and request corrections to your personal data at any time. You may also request deletion of your data, subject to any applicable legal record-retention requirements.

Important Note: This Privacy Policy explains how 1988 Club collecting, using, storing, and protecting your personal information when you register and use our platform. By using 1988 Club's services, you agree to the practices described in this Privacy Policy. Please read this document carefully.

1

Information We Collect

1988 Club collects several categories of information from our members to provide a secure, efficient, and personalised service. This information is collected in various ways — directly from you, automatically through your use of the platform, and via legitimate third parties.

Information you provide directly:

  • Account registration information: full name, Malaysian mobile number, email address, date of birth, and a password of your choice.
  • Identity verification documents (KYC): a copy of your identity card (MyKad), passport, or other accepted identity document, and may include proof-of-address documents such as a bank statement or utility bill.
  • Payment information: bank account numbers or e-wallet details (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) used for deposits and withdrawals. We do not store full credit or debit card numbers in our systems.
  • Customer support communications: records of live chat, WhatsApp, Telegram, or email conversations between you and the 1988 Club support team.

Information collected automatically:

  • IP address and approximate geographic location information.
  • Device type, operating system, browser type and version used.
  • Activity logs within the platform, including games played, bet amounts, session duration, and transaction history.
  • Cookie data and similar tracking technologies (further details in Section 5).
Data Category Examples of Information Primary Purpose
IdentityName, MyKad, date of birthKYC verification, fraud prevention
RelationshipPhone number, emailCommunications, OTP, notifications
FinancialE-wallet information, transaction recordsDeposit & withdrawal processing
TechnicalIP address, device, browserSecurity, fraud prevention
ActivityGame history, betsPersonalized services, AML
CommunicationsCustomer support recordsService quality, resolution records
2

How We Use Your Information

1988 Club using the information we collect solely for legitimate purposes related to the provision of our platform services. We do not use your data for any other purpose without prior notice and your consent.

  • Account management: creating and managing your account, processing registration, enabling secure login, and maintaining accurate account records.
  • Transaction processing: process deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, as well as process withdrawals to payment methods registered in your name.
  • Identity verification (KYC): verifying your identity before authorizing your first withdrawal and to ensure compliance with Anti-Money Laundering (AML) legal requirements.
  • Platform security: detects and prevents fraud, multi-account usage, system manipulation attempts, and other suspicious activity that could compromise the security of our platform and members.
  • Personalised service delivery: understanding your gaming preferences in order to deliver game recommendations, promotions, and offers relevant to your interests.
  • Service communications: sending transaction notifications, account updates, bonus credit alerts, and other essential operational communications related to your account.
  • Legal compliance: complies with legal and regulatory obligations, including reporting requirements to the relevant authorities where required by law.
  • Platform improvements: analyses usage patterns in aggregate (not at an individual level) to improve platform design, technical performance, and the overall user experience.

Legal Basis: Use of your personal data by 1988 Club is based on: (a) fulfilment of the service contract between you and us; (b) legal obligations applicable to us; (c) our legitimate interests in operating our business securely; and (d) your consent where required. We do not process your data beyond the scope stated above.

3

Sharing Information with Third Parties

1988 Club does not sell, rent, or trade members' personal data to any third party for marketing purposes. Information is only shared with external parties in the following limited circumstances:

  • Technical service providers: Companies that provide technical services for our platform, such as cloud service providers, game providers, payment processing systems, and identity verification services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.
  • Legal authorities: Where required by law or a valid court order, 1988 Club may be obligated to disclose member information to law enforcement agencies, financial regulatory bodies, or courts. We will notify you of any such disclosure unless prohibited from doing so by law.
  • Fraud prevention: In cases involving serious suspicion of fraud, money laundering, or security threats, 1988 Club may share relevant information with other platforms, industry bodies, or the appropriate authorities for investigation and prevention purposes.
  • With your consent: In all other circumstances, 1988 Club will only share your personal data with your explicit and express consent.

When we share data with third-party service providers, we ensure they adhere to data protection standards that are equivalent to or higher than our own. Our service providers are not permitted to use your data for their own purposes.

4

Data Security

The security of your personal data is one of our top priorities 1988 Club. We continuously invest in our security infrastructure and take a multi-layered approach to protect your data against both internal and external threats.

256-bit SSL
Transmission encryption
Multi-Layer Firewall
Server protection
24/7 Monitoring
Real-time threat detection
2FA Available
Two-factor authentication
Encrypted Data
Secure Data Storage
  • All member passwords are stored in an irreversible hash format — 1988 Club staff cannot view your actual password.
  • Sensitive payment card details are not stored in our systems — they are processed directly through a PCI-DSS certified payment gateway.
  • Internal access to systems containing member personal data requires multi-factor authentication and is fully logged.
  • Internal security audits are conducted on a regular basis to identify and address any system vulnerabilities.
  • A cybersecurity incident response plan is in place and tested regularly to ensure readiness in handling any data breach that may occur.

In the Event of a Data Breach: In the unlikely event of a data breach affecting members' personal information, 1988 Club committed to notifying affected members in a timely manner, taking immediate remedial action, and reporting the incident to the relevant authorities in accordance with our legal obligations.

5

Cookies & Tracking Technologies

1988 Club using cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored by your web browser when you visit our website.

We use several types of cookies for different purposes:

  • Essential Cookies: Required for the platform's core functions — including login session management, account security, and transaction processing. These cookies cannot be disabled as they are essential for the platform to operate correctly.
  • Performance Cookies: Collects information on how you use the platform — which pages you visit most frequently, page load times, and any errors you encounter. This information is used to improve the technical performance of our platform.
  • Functional Cookies: Remembers your preferences and settings, such as your preferred language and display preferences, to provide a more personalised experience when you return to our platform.
  • Analytics Cookies: Helping us understand aggregate platform usage patterns for product improvement purposes. Analytics data is processed anonymously and is not linked to any individual's identity.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. For essential cookies, disabling them may prevent you from logging in or using certain platform features.

6

Data Retention

1988 Club retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law — whichever is longer.

Data retention periods vary by data type:

  • Active account data: Retained for as long as your account is active. This data is required to deliver our services to you.
  • Financial transaction records: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysian accounting and tax legislation as well as anti-money laundering (AML) requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure, in line with applicable legal and compliance requirements.
  • Customer support communication records: Retained for 3 years for reference purposes and to resolve any disputes that may arise.
  • Security activity logs: Retained for 2 years for the purpose of investigating any security incidents that may arise.

Once the retention period has expired or when data is no longer required for its original purpose, 1988 Club will securely delete or destroy the data using methods that ensure it cannot be recovered.

7

Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the Privacy Policy 1988 Club, you have the following rights with respect to your personal data:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data, subject to applicable legal retention requirements.

Right to Object

Object to the processing of your data for specific purposes, including direct marketing.

To exercise any of the rights listed above, you may submit a request to us by email at support@1988club.xyz or via our customer support live chat. We will process your request within 14 business days. In complex cases, this period may be extended to 30 days, with prior notice to you.

Please note that certain rights may be limited in specific circumstances — for example, we may be unable to delete data that must be retained to comply with our legal obligations. In such cases, we will explain the reason for the limitation to you.

8

Children's Data

1988 Club is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.

If you believe we may have received information from a minor, please contact us immediately at support@1988club.xyz. We will take immediate steps to investigate, verify, and if confirmed, remove the information and close the account in question.

Child Protection: Parents and guardians who suspect that a child under their care may have registered an account or is using the platform 1988 Club without their knowledge, are urged to contact our support team immediately. We take child protection seriously and will act swiftly on any such report.

9

Changes to the Privacy Policy

1988 Club reserves the right to update or amend this Privacy Policy from time to time in line with changes to our service practices, new legal requirements, or developments in the technologies we use.

When material changes are made to this Privacy Policy, we will:

  • Update the "Last Updated" date at the top of this document.
  • Display a clear notice on our platform regarding the changes taking effect.
  • Sending notifications to your registered email address for significant changes that materially affect your privacy rights.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Your continued use of the 1988 Club platform after any changes to this Privacy Policy take effect constitutes your acceptance of those changes.

10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 1988 Club handles your personal data, we encourage you to reach out to us directly. We are committed to addressing every privacy enquiry seriously and in a timely manner.

You may reach the 1988 Club privacy team through the following channels:

  • Email: support@1988club.xyz — please state "Privacy Inquiry" in your email subject line.
  • Live Chat: Via the live chat button within the 1988 Club platform — available 24/7 in Bahasa Malaysia.
  • WhatsApp & Telegram: Via the official 1988 Club support number displayed on the platform.

We aim to provide an initial response within 2 business days and to resolve straightforward cases within 7 business days. For more complex cases requiring thorough investigation, we will keep you updated on the progress within 14 business days.

This Privacy Policy should be read together with Terms & Conditions and page Responsible Gaming 1988 Club for a full overview of your rights and responsibilities as a member of our platform.

Your Privacy Rights at 1988 Club

As a 1988 Club member, you have full control over your personal data. The following are the key rights guaranteed to you.

Right to Know

You have the right to know what personal data we hold about you, where it was collected from, and how it is used.

Right to Rectification

If your data is inaccurate or incomplete, you may request that we correct it at any time.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format for transfer purposes if required.

Right to Restrict Processing

Under certain circumstances, you may request that we restrict the way we process your personal data.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting your access to core services.

To exercise any of the rights above, please contact us at support@1988club.xyz

1988 Club – A Platform You Can Trust

256-bit SSL
PDPA Malaysia
Data Not Sold
Officially Licensed
Strict Access Controls
24/7 BM Support
Malaysia eWallet

FAQ – 1988 Club Privacy Policy

The most frequently asked questions by Malaysian members regarding privacy and data protection at 1988 Club.

No. 1988 Club does not sell, rent, or trade members' personal data to any third party for marketing or advertising purposes. Your data is only shared with technical service providers bound by strict confidentiality agreements, or with legal authorities when required by law. This policy is absolute and will not change — member privacy is our priority.

Identity verification (KYC) is a legal compliance requirement applicable to all financial and online gambling platforms. Its purpose is to: (1) confirm that the account holder is an eligible individual aged 18 and above; (2) prevent money laundering; (3) protect members from unauthorized use of their accounts by third parties; and (4) ensure withdrawals are made to the correct individual. Your MyKad copy is stored in a secure encrypted system and is only accessible to staff responsible for the KYC process.

To request access to your personal data or to request its deletion, contact us by email at support@1988club.xyz with the subject line "Data Access Request" or "Data Deletion Request". Please include your full name and account number to help us process your request. We will respond within 14 business days. For data deletion requests, please note that certain data — such as financial transaction records — must be retained for a specified period in accordance with Malaysian legal requirements; this will be explained to you when we process your request.

Yes, your payment information is fully protected. All transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks) are processed through a secure payment gateway using 256-bit SSL encryption. 1988 Club does not store your full bank account number or e-wallet account details in our systems — only the minimum information required to process a transaction is retained. The 1988 Club team will never ask for your e-wallet or bank account password through any communication channel.

When you close your 1988 Club account, we will initiate the deletion of personal data that is no longer needed — including profile information, functional data, and non-critical activity logs. However, certain categories of data must be retained for specified periods in accordance with legal requirements: financial transaction records for 7 years, KYC documents for 5 years after account closure, and customer support communication records for 3 years. Once these mandatory retention periods have elapsed, your data will be permanently deleted from our systems.

Your Privacy is Protected. Join 1988 Club Today.

Our platform is built on a foundation of trust and transparency. Your data is safe with us. Register for free and claim your RM888 welcome bonus today.

Data protected by 256-bit SSL Data is never sold to anyone 24/7 BM Support
Bahasa Melayu